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ABOUT US
Get on board with Damen Naval, along with more than 1,200 professionals based in The Netherlands, Romania, and Germany. We are the naval division of the family-owned Damen Shipyards Group which employs 12,000 professionals globally. Damen Naval designs and builds advanced naval vessels for customers all over the world. With a passion for technological innovation and sustainable solutions, we continue to push the boundaries in naval shipbuilding. You can be part of our team! Are you ready for duty?

THE ROLE

As the Claim Manager at Damen Naval you play a pivotal role in managing incoming and outgoing claims related to our shipbuilding projects. Collaborating closely with internal and, when required, external stakeholders, the Claim Manager contributes to the development of strategies for claim prevention and resolution. As the owner of processes and tools, you act as a facilitator, advisor, and expeditor, driving progress in claim handling and closure. Additionally, the Claim Manager provides hands-on support in individual cases, guiding, challenging, and ensuring proper documentation in close coordination with the 'Claim Owner.' This position is essential to maintaining efficiency and ensuring seamless claim management within complex naval projects.

KEY ACCOUNTABILITIES
In this role, your responsibilities will include:

• Manage claim processes across stakeholders, including customers, suppliers, and internal teams, in alignment with Procurement, Subcontract Management, Project Management, and Legal.

• Oversee the end-to-end handling of incoming and outgoing claims, ensuring timely and effective cooperation with internal stakeholders.

• Provide strategic input and support for negotiations with suppliers, subcontractors, and customers to protect and enhance the company’s commercial position.

• Drive proactive claim management by identifying opportunities for improvement and strengthening the company’s position in collaboration with key stakeholders.

• Expedite the collection of critical information from internal teams to ensure complete and accurate claim case files.

• Maintain and enhance claim databases, tools, and processes while contributing to continuous improvement initiatives, including Lessons Learned and training activities.

SKILLS & EXPERIENCE
We are looking for candidates with the following qualifications:

• At least 5–10 years of relevant experience in claim management within the naval, offshore, or large-scale industrial sectors. Background in shipbuilding or defense projects is highly advantageous.

• Bachelor's or Master's degree in business administration, engineering, law, or another relevant discipline.

• Proficient understanding of claim management processes, contract management, and legal aspects related to claims. Familiarity with tools and databases used for claim tracking and documentation.

• Strong ability to identify, assess, and mitigate risks, as well as drive proactive and strategic claim management.

• Exceptional communication, negotiation, and interpersonal skills, with the ability to collaborate effectively across internal teams and external stakeholders.

• Excellent command of Dutch and English, both written and verbal. Proficiency in additional languages, such as German, is a plus.

• Willingness to travel occasionally to various project sites and supplier locations as required.

• Excellent references, as a security screening is part of the hiring process.

• Permanent EU citizenship and passport are both required. Candidates with EU (work) visa or with both an EU and non-EU nationality and/or passport are not eligible in accordance with the requirements imposed by the military nature of our projects.

WHAT WE OFFER
At Damen Naval, we highly value our employees, and we will support your professional and personal development. We also provide our employees with:

• A competitive salary and 8% holiday pay.

• 27 holidays and 13 ADV days.

• Travel allowance of 23 cents per kilometre.

• PME-pension arrangement with an employer contribution of 60%.

• Profit sharing based on company results.

• Flexibility to work from home up to two days a week.

• Additional benefits including a bicycle plan and company fitness.

OTHER
Are you interested in this position, please submit your application with your CV and cover letter, along with an indication of:

• Your (preferred) monthly gross salary based on fulltime work.
• Availability (fulltime / part-time / number of hours).
• Notice period / possible starting date.

For more information about this vacancy or Damen Naval, please visit the Damen Naval website, the Damen Naval Career website or contact the Corporate Recruitment department via +31 118 485 000.

Please note that due to the military nature of our projects, only candidates who have permanent EU nationality can be considered for vacancies at Damen Naval. Unfortunately, we are not allowed to process candidates who (also) have a non-EU passport or nationality.

A pre-employment and security screening and investigation form part of the recruitment process.

Acquisition and introduction of candidates without a formal request is not appreciated and they will not be considered.

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